Refund policy

Please contact us at hello@moveactive.co if there are any issues with your order.

We cherish our brand and implement quality checks into every stage of the design and creation process. We will replace any defective products. Please note that this does not include general wear and tear.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at hello@moveactive.co.